Possess strong interpersonal skills to communicate with confidence.Strong verbal and written communications skills.Ability to identify and problem solve, set expectation, goals, and delegate.Implement structure, policies, and procedures.Has excellent leadership skills ability to lead a team in an organized and efficient way ensuring operations runs smoothly.Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following Consistently creates a friendly environment for clients and team members by greeting, assisting, and quickly responding to questions and needs.Assists studio owners in setting and achieving profit goals for the entire studio, including daily, weekly, and monthly targets.Design, implementation, and refinement of local studio policies and procedures that align with organizational objectives.Practice what you preach by modeling sales, customer service, and other management duties in line with the Elements Massage system standards.In charge of people aspects of the business including meeting objectives related to employee turnover, employee experience, recruiting, hiring, and training.In charge of ensuring our proprietary client service model is executed flawlessly.Management of the studio team including sales and customer service goal setting, mentoring.Sales and customer service training, and mentoring.Maintains an impeccable and clean studio in accordance to our safety and sanitation standards.Maintains quality service by enforcing organization standards.Provides strong leadership / management presence.Consistently demonstrate desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with clients.Superstar Managers at Elements Massage will In addition to daily operational responsibilities, this position will strive to meet established studio goals and objectives in the areas of member growth, staffing levels including low turnover levels, recruiting and hiring objectives, and above all ensure a flawless experience for anyone who enters the studio, both team members and clients. The studio sales / operations manager will also be responsible for coaching and mentoring the studio staff to ensure our high level of standards. This position ensures that the studio is providing the absolute best in class experience for each and every client and team member. The studio sales / operations manager is responsible for the oversight of the administrative operations of the Elements Massage studio, a membership based massage studio in the wellness industry.

Looking for a management position with growth opportunities in the Wellness industry? Elements Massage® is looking for a sales manager / operations manager to oversee sales and operations for a Massage Therapy wellness studio.

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